First time connecting?
To begin, connect to the ‘HMS Nelson Wifi’ wireless network from your device, and fill in the registration form to create your account. Once you’ve created an account, you'll be automatically logged in to account management, where you can add a subscription – once this is done, you will be able to access the internet.
Having trouble?
If you're having trouble getting connected, you can contact our 24/7 support team. You can ring our support team by phoning 0845 862 8280, or by emailing hmsnelson@wifrontier.net. Alternatively, you can fill in the form below, which will send an email on your behalf to our support team.
Email our support team:
Online help?
The following documents may help you get connected and manage your account if you're having trouble.
You seem to be accessing this site from somewhere other than the HMS Nelson Wifi network. If this is incorrect, contact the support team.
Status: Network Unavailable